Subscription Policy

Subscription Disclaimer

By subscribing to our products, you agree to be enrolled in a recurring subscription service. Subscriptions will automatically renew at the frequency you select during checkout (e.g., monthly, bi-monthly). You will be billed automatically at the start of each subscription cycle using the payment method provided unless you cancel or modify your subscription prior to the renewal date.

You can update, pause, or cancel your subscription anytime through your account portal or by contacting our customer support team. Please note that changes or cancellations must be made at least 2 days before your next billing date to avoid being charged for the upcoming cycle.

No refunds will be issued for processed subscription orders. For more details, please review our Subscription Terms & Conditions.

Subscription Terms and Conditions

These Subscription Terms and Conditions (“Terms”) govern your enrollment and participation in our subscription service (“Subscription”) and are incorporated into our [Terms of Service]. By subscribing, you agree to these Terms.

1. Subscription Overview
When you enroll in a Subscription, you agree to receive recurring shipments of your selected products at the frequency you choose during checkout (e.g., monthly, bi-monthly). Subscriptions will automatically renew unless canceled or modified.

2. Billing and Payment
a. Recurring Charges: Your payment method will be automatically charged at the start of each subscription cycle. The charge will include the cost of the product(s) and applicable taxes and shipping fees.
b. Authorization: By enrolling, you authorize us to save your payment information and charge your payment method for recurring payments.
c. Failed Payments: If a payment is declined, we may retry the charge or contact you for updated payment information.

3. Changes to Your Subscription
a. Modification: You can modify your Subscription (e.g., frequency, products) at any time through your account portal.
b. Cancellation: You can cancel your Subscription at any time by logging into your account or contacting customer support. To avoid charges for the upcoming cycle, cancellations must be made at least 2 days prior to your next billing date.
c. Reactivation: Canceled Subscriptions can be reactivated at any time, subject to product availability.

4. Refunds and Returns
a. Non-Refundable Charges: Once a payment is processed, it is non-refundable.
b. Returns: Due to the nature of our products, we do not accept returns.

5. Price and Availability
a. Price Changes: We reserve the right to update product pricing. You will be notified of any price changes at least [30 days] before they take effect.
b. Product Availability: If a product in your Subscription is unavailable, we may notify you and offer a substitution or skip that cycle.

6. Termination and Account Suspension
We reserve the right to terminate or suspend your Subscription at our discretion, including for violation of these Terms or failure to process payment.

7. Contact Information
For assistance with your Subscription, please contact us at customercare@woodenspoonherbs.com

By enrolling in a Subscription, you acknowledge that you have read, understood, and agree to these Terms.